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MOTORINDIA
l
July 2012
Customer perspective
Mr. K. Nallusamy, owner of
Thenpandiyan Transport, has a
fleet of 250 LPG tankers in Na-
makkal. His affinity to Ashok Ley-
land is unmistakable as seen from
the fact that all his 250 vehicles
are from the company.
He adds: “The transport industry
is severely affected by manpower
shortage. Drivers and cleaners are
not easily available as everybody
is looking for a white-collar job.
The industry is worried about the
issue and unless there are drivers,
vehicles cannot be sold. All the
vehicle manufacturers should in-
volve more in creating more driv-
ers.”
An Ashok Leyland customer for
many years, he lauded the compa-
ny’s efforts towards driver train-
ing. “There has been tremendous
improvement in the driver stand-
ard after the opening of the Driver
Training Institute. When new ve-
hicles were launched, drivers were
updated with knowledge about
the new technology such as new
pumps and new ABS brakes in the
institute”, he remarked.
He also stresses the need for
more such driving institutes across
the country to tap the huge re-
sources of manpower, especially
in the Northern States.
According to him, over the last
Mr. K. Nallusamy, Owner, Thenpandiyan Transport, (second from right), with other business associates
driver training
“Ashok Leyland and we are almost inseparable and we have not tried any
other vehicle since the vehicle performance is excellent. The resale value
for the vehicles is also very good. Other advantages of sticking to one
company are the interchangeability of drivers and spares, lesser inventory
and easier maintenance by our trained mechanics, while the operational
costs are also kept low”
– Mr. Nallusamy