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MOTORINDIA
l September 2012
119
The company has been in the trans-
portation sector since the last four
decades and has been constantly im-
proving the standard of bus transpor-
tation in the country with its quality
service. It has a fleet strength of over
750 coaches which shuttle more than
22,500 employees in the manufactur-
ing and IT sectors every day. Parveen
gives special focus to accident-free
driving by conducting regular driver
training programmes with a view of
improving the standard of the driver
community in the country.
Bridging the gap with IT
Parveen Travels has gone a long
way in implementing IT solutions to
improve the standard of bus trans-
portation. The company has a 24X7
helpline which includes a dedicated
operation team in its clients’ campus
to ensure perfect time management
by monitoring the on-road position
of all its vehicles. All its vehicles are
fitted with GPRS equipment which
constantly transmits information
about the vehicles’ position, speed,
distance and duration of each halt. It
also has a backup fleet which acts as
replacement during emergency.
The company is effective in com-
municating with its customers and is
also open to feedback for taking cor-
rective actions if necessary. Its online
Customer Relationship Management
(CRM) module facilitates transparent
and seamless communication and is
ably guided by its dedicated service
support team.
Transport Management
System
Over the years Parveen has suc-
cessfully developed and implement-
ed transport management solutions
that encompass complete design and
operations for corporate houses. The
company undertakes the complete
set of tasks right from planning of
routes, organizing the fleet, schedul-
ing, monitoring, and maintenance of
vehicles. This packaged service not
only relieves its corporate custom-
ers from the cumbersome task of
transport management, but also helps
them in saving operational costs in
a big way. Leveraging on years of
experience in providing transport
management solutions, the company
effectively collaborates with its cus-
tomers to achieve optimal results.
Parveen Travels, through the AB
Group, works with an integrated serv-
ice facility called Motorzone where
heavy vehicles like buses, mini buses,
tempo travelers, and other transport
vehicles are serviced and maintained.
AMC support is also offered to cus-
tomers. The company also caters to
manpower requirements by bringing
up well-trained professional drivers
and cleaners through its Professional
Consultancy Services.
The AB Group has a Professional
Driver Training Academy (PDTA),
a unit of Professional Consultants, is
a combination of modern infrastruc-
ture and highly-skilled trainers. The
state-of-the-art facility is equipped
to give training to both amateurs
and experienced drivers. While the
amateurs are taught the importance
of safety and acquire the experience
to commute, the experienced drivers
will find PDTA a hub that refreshes
and updates them. With an array of
awards and accolades such as Global
Leadership Award 2011, India To-
day Award 2011, Apollo CV Award,
and National Tourism Award for five
consecutive years, Parveen Travels
has set a benchmark for fleet opera-
tors and continues to raise the stand-
ard of bus transportation in the coun-
try.
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Parveen’s Transport Management System encompasses
• Understanding the operational needs of clients.
• Active partnership/consultation with clients.
• Route studying and optimization for cost control.
• Vehicle Monitoring System.
• Staff Tracking System.
• Management Information system (MIS).
vehicle zone