Excellence in Every Axle: York’s Dedication to Quality and Customer Satisfaction

Located in the industrial hub of Pune, York has emerged as a leading manufacturer of trailer equipment, specializing in axles, mechanical and pneumatic suspensions. Known for quality, innovation, and exceptional customer service, York is more than just a manufacturer. The company not only provides top-notch products but also ensures customer-centric services across India. As the demand for trailers continues to grow, driven by sectors like mining, infrastructure development, and logistics adopting the hub-and-spoke model, the need for innovative trailer components is rapidly increasing.

In 2011, York established its first manufacturing unit in Pune with a capacity of producing 5,000 axles per month. By 2023, York had inaugurated a new state-of-the-art facility in Pune, capable of producing 180,000 axles annually. Despite this impressive growth, York remains committed to quality over quantity, maintaining impeccable standards. In 2023, York sold 109,840 axles, underscoring its strong market presence and efficient operations.

York’s ability to provide quick deliveries and maintain a large inventory ensures it can meet both regular and urgent orders efficiently. This customer-first approach, combined with a wide product range, makes York a preferred choice for trailer components.

Leading the Market
York’s ascent to the top of the industry has been remarkable. With a 55% market share in the fiscal year 2023-24, York is a dominant player in the market. This success stems from its extensive R&D base in India, large manufacturing capacity, swift delivery times, excellent after-sales service, and expansive spare parts network. York’s broad product range and robust dealer network ensure that its products are always accessible to customers. The company’s focus on R&D continues to drive the development of new products that significantly reduce downtime and improve the total cost of ownership for trailers. York’s large R&D base in Pune supports the needs of the Indian industry and SAF Holland globally.

York is at the forefront of supplying innovative products in the Indian market, including self-steerable axles, disc brake axles, pendulum axles, bogie suspensions, axles with extended grease intervals, and various pneumatic suspensions. Their commitment is to meet the needs of all types of trailer components in the Indian market.

Commitment to Quality and Service
The Indian trailer industry is becoming more organized and technologically advanced, with trailers now equipped with Electronic Braking Systems (EBS) and pneumatic suspensions that require robust after-sales service. York has built a network of over 850 spare parts outlets and 700 spare parts touch points to meet customer demands. The company also operates a fleet of more than 10 mobile service vans across the country to address complaints within 24 hours.

Commercial vehicle manufacturers are offering innovative services to fleet operators, such as increasing maintenance intervals and providing long-term annual maintenance contracts to ensure hassle-free operation. York aligns with this approach, offering eight-year annual maintenance contracts (AMCs) to major logistics companies like CJ Darcl, Ritco, and Tejas Logistics. York also supplies axles with a four-year warranty and a four-year hub grease interval. The company understands that providing superior service is crucial for the growth of the trailer industry in India and is committed to maintaining its leadership position.

York’s dedication to customer satisfaction has earned it a loyal customer base. Their reliable after-sales service and commitment to quality set them apart in the industry.

Global Footprint
York’s reputation for excellence extends beyond India. The company exports its products to several countries, including South Africa, Indonesia, Bangladesh, Nepal, Sri Lanka, Australia, Poland, France, Dubai, Saudi Arabia, Thailand, Vietnam, Singapore, and the USA through Middle Eastern channels. This international presence underscores York’s global competitiveness and appeal. The large R&D base in Pune has been instrumental in developing global products such as chassis sliders, axles with semi-liquid grease, and auto inflation systems for the North American market. York India also supplies bogie suspensions, Automatic Guided Buggies (AGB), and couplers to markets in Australia, Poland, and the Middle East.

Looking Ahead
The future of the trailer industry is bright, and York is poised to lead the way. The company is continually innovating, expanding, and improving. As the demand for high-quality trailer components grows, York is prepared to seize new opportunities and expand its market share both in India and globally. In 2024, York launched the new SAMRAT series, designed to ensure lower maintenance and reduced running costs for its customers. These products are tailored to Indian road conditions, new loading patterns, and performance data from various applications. York is committed to delivering the lowest cost of ownership and convenience to its customers while setting new standards for excellence in the trailer industry.