FM Logistic India: Driving ahead through state-of-the-art operations

Alexandre-Amine Soufiani, Managing Director, FM Logistic India

By developing state-of-the-art multi-client facilities to cater to the growing logistics industry in India, the company has commenced operations at its first owned MCF in India near Gurugram

Changes that have transformed Indian logistics / road transport sector over the last decade

Omni-Channel Logistics: The next generation of business requires logistics networks tailored to the needs of each and every channel. Omni-channel services are the need of the hour and companies are realigning supply chains to cater to omni-channels from the same warehouses.

FM Logistic India has successfully provided omni-channel services to many customers in India. We have the required expertise and technological know-how in terms of IT modules that enable us to offer customised warehousing solutions to our clients.

Green Energy Logistics: An increasing shift towards renewable or ‘green’ energy sources (solar, wind, etc.) is propelling the development of electric mobility and facility solutions for logistics.

FM Logistic India is a proud member of the United Nations Global Compact Network. Sustainability is in the heart of our DNA. We are one of the rare 3PL service providers in India to be associated with this initiative for sustainable development with the United Nations Global Compact Network. In 2021, we introduced our new tagline ‘Supply Change’.

The new tagline acknowledges that supply chains must transform to foster a more responsible consumption and sustainable economy. It also reflects FM Logistic India’s commitment to contributing to that change. Finally, Supply Change speaks to the evolution of FM Logistic India. Originally born as a trucking company in 1967, the family-owned business now provides omni-channel supply chain solutions to 60% of its customers.

Top two challenges and ways to address them

First, trained manpower is essential both for the third party logistics sector as well as manufacturing and retailing sectors, which is very weak at a practical level i.e. IT, driving and warehouse as well as at a higher strategic level. The disorganised nature of the logistics sector in India, its perception as a manpower-heavy industry and lack of adequate training institutions has led to a shortfall in skilled management and client service personnel. At the warehouse level, FM Logistic India has recently launched the Supervisor Development Program through which existing warehouse associates can become team leaders.

The eligible associates are evaluated on the basis of their performance. FM Logistic India has also invested in the digitalisation of its various functions, notably warehouse management system (WMS) and transport management system (TMS) which offer high-quality service and real-time visibility to customers. Our WMS, known as Trariti, is 100% customisable and integrated with our TMS. Secondly, poor facilities and management are the reason for high levels of loss, damage and deterioration of stock, mainly in the perishables sector. Part of the problem is insufficient specialist equipment i.e. proper refrigerated storage and containers, but it is also partly due to lack of training.

The practitioners and the academicians are now aware of the importance of logistics and supply chain but the field is still under-penetrated as far as research is concerned. There are rules imposed by national, regional and local authorities, but they differ from city to city, resulting in a botched network. Through NG concept, FM Logistic’s sister concern, FM Logistic India, is developing state-of-the-art multi-client facilities to cater to the growing logistics industry in India. FM Logistic has commenced operations at our first owned MCF in India at Farrukh Nagar near Gurugram.

This new A+ grade facility is the first in India to combine LEED and FM Global Certification. With a built-up area of 700,000 sq. feet the Jhajjar MCF enjoys strategic access to Kundali, Manesar and Palwal expressways for faster connectivity to all major consumption centres in the north. The new MCF has a storage capacity of 100,000 pallet positions and provides a dedicated area for co-packing and other value-added services. Furnished with best-in-class safety and security features, the MCF will offer cost-efficient quality, storage and handling services.