Over the last 15 months, we have visited 15 of JK Tyre’s key fleet customers in different parts of the country. We let the customers’ voice do the talking in this special rewind feature.
“With JK it’s not like a customer-vendor relationship. JK has always been particular about taking care of their customers like us. We are like their family members. JK Tyre is actually the pioneer in the radial tyre industry, and we are working with them for the last 20 years. JK has a dedicated fleet management team and regularly inspect their tyres and tell the workshop personnel whatever deficiencies exist (in the vehicle). Moreover, they were the first ones to send service engineers who stayed for six months at our place, to monitor the tyres completely.”
– Mr. Gaurav Benara, Executive Director, K M Trans Logistics Pvt. Ltd.
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“Our relationship with JK dates back to 1996. They were the first to introduce radials, and 80 per cent of our tyres are radials. While tyres account for eight per cent of our total operational expenses, JK takes care of the largest share of our tyre requirements and help in great savings.”
– Mr. Balbir Singh, Owner, Rajasthan Logistics Pvt. Ltd.
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“JK is the best in terms of quality, durability, technology, cost, after-sales service, etc. They are not only selling tyres to us but also taking proper care during each and every time it is fitted on our vehicles. This is what we call after- sales service. You need a soldier to be your savior when you are in a mess. They have supported us even when we were at fault.”
– Mr. Pramod Kumar Gupta, Managing Director, EFC Logistics India
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“JK Tyre is like our heart, because we use so many tyres, and it is one of the most important components of our expenditure. Our company is fine today because our heart is perfectly fine. We use 100 per cent JK Tyre branded tyres on our fleet, and all of them are radials because of the huge benefits we get out of them. We have seen around 17 per cent reduction in operating costs including an enormous improvement in fuel efficiency in radials over bias tyres, and this translates into a lot of savings for us.”
– Mr. Adityaraj Shah, Director, Shree Hatkeshwara Translines Pvt. Ltd.
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“JK Tyre is proactive. It is important for me that the brand responds to me and JK Tyre does. They work towards a good personal relationship with us. And they give us attention one-on-one.”
– Mr. Vikas Juneja, Chairman, Varuna Integrated Logistics
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“Our association with JK Tyre dates back to the early 2000s and it is a bond that has grown stronger by the day. I want tyres that provide true value for every paisa spent, and JK Tyre perfectly fits into my scheme of things. “Appointment of a dedicated fleet manager is a master stroke from JK Tyre. It assures fleet operators like us that, yes, here is a tyre company that truly cares for your needs and is always near you, working with you.”
– Mr. P. Saravanan, Owner, Saravanan Transports
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“We use 100 per cent JK Tyre on all our vehicles. JK is committed to us and we are also committed to them. They value words and we value words. Doing business is a two-way relationship; if we have a good handshake with our partner every time, it is a win-win situation for both. JK and our company understand each other’s requirements very well, so where is the need to look at another tyre supplier?”
– Mr. Arvind Sarda, Director, Tanushree Logistics Pvt. Ltd.
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“JK takes care of all our requirements and issues related to tyres, and we focus on our core business. The JK Fleet Management team offers us technical consultancy providing lot of inputs through awareness programs to enhance our operational efficiency. Whenever we have any query or requirement, we feel we have a single-window solution, thanks to the JK Fleet Management team. JK works with us like a family member and we are ‘extra comfortable’ with them. This is why we have not thought about anyone else for tyres.”
– Mr. Ashwani Rajliwala, Partner, Ganesh Roadlines
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“We joined hands with JK in 1997 and our association with them has been very cordial for nearly two decades. As we expanded our fleet size, our business with JK has also enhanced and they have been constantly supporting us through thick and thin. Their policies are customer-centric and business-friendly, and their after-sales service is also very supportive, proactively sorting out our problems.”
– Mr. Mohd. Jameel, Director, Dabwali Transport Co.
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“JK Tyre is the pioneer of radials in the country and is committed towards bringing the best of products and services. Our initiative of tying up with them is another step in providing a one-stop tyre-related services to the customers. With radialization picking up, JK Tyre, being the pioneer and market leader, has been striving to provide complete tyre solutions to us.”
– Mr. Manish Jalan, Director, Jalan Transolutions India Ltd.
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“Our association with JK dates back to 2001 and since then there has been no looking back. In fact, our entire fleet is fitted with radial tyres, and all of them are sporting JK. JK Tyre is hand-holding us by not only providing us the ideal products but also offering us the right solutions and technical consultancy for wheel alignment, nitrogen filling, tyre pressure based on our loading and driving patterns, the kind of terrains covered, etc.”
– Mr. Vikas Sharda, Proprietor-cum-Director, Prem Sharda Goods Company
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“Apart from getting an excellent product from JK, we are also getting other valued-added benefits such as accumulating points through CRM which can be redeemed by the end of the year. Moreover, there is a direct contact between us and the JK Fleet Management Team. Genuine products are assured from JK and there is total transparency in the transactions. We also get quick delivery of tyres, coupled with the fact that the technical service support is very good. All these factors ensure a complete peace of mind. We are also happy that our workshop workers are trained by JK.”
– Mr. Sunil Kumar, Director, Goverdhan Transport Company
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“Our association with JK, started 16 years back, and is going stronger. Initially, we used to source it from the market (Aftermarket outfits). Thereafter, we started dealing directly with the company to keep up with our growing fleet size. Currently, JK has the largest share of fitment in our fleet.”
– Mr. Kishan Kumar Chadda, Proprietor, Shree Chadda Roadlines
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“We have relied only on JK Tyre for all our tyre requirements for the last 20 years. We have received complete support from JK, and they have been very co-operative with us throughout our association. We are well connected with the entire Fleet Management team at JK, right from the top bosses, and owe our success to partners like them. We have a direct account with JK and are like a family.”
– Mr. K. Dhamodharan, SKLS Managing Director
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“We get the best savings in terms of cost per tyre per km with JK. Our purchasing department has found their tyres to be highly fuel efficient, lower in abrasion with a proper non-skid depth (NSD). Moreover, their customer care is excellent as we can just contact them anytime and they provide instant onsite support. Because of the excellent rapport we share with them, we are now completely sourcing tyres from them for our entire fleet.”
– Mr. Ramesh Agarwal, Managing Director, Agarwal Packers & Movers Ltd.