Mr. Vinod Aggarwal, CEO, VECV:
On KITEC 2012:
“I would like to congratulate the finalists. This is a unique thing happening in Volvo where we improve not only the competence but also teamwork and motivation of the participants. With many new players entering the Indian (bus and truck) market, service will be the only differentiator and the key to our success. Our aim is to reach 100 per cent customer satisfaction and I am confident that we will do it soon.”
Business update :
“VECV made a turnover of Rs. 5,000 crores last year and our plan is to reach Rs. 7,000 crores this year. Our first quarter sales have been good with 14,200 buses being sold, a 14 per cent growth. Volvo Trucks continues to maintain its market share despite the market size going down. We can see that opportunities for growth are tremendous for both Volvo Buses and VECV.”
Mr. Manish Sahi, MD, Volvo Buses India (Pvt) Ltd.:
On KITEC 2012:
“I congratulate the finalists on being able to go through 199 teams to come here. Each one of you is a champion in your own right.”
Business update :
“We at Volvo Buses will continue to maintain our leadership position in the market. We will launch new products and set trends for competition to follow. One of the key aspects is how we develop and build our customer relationships. We need to continuously innovate, improve, deliver and raise the benchmark on service delivery. As Volvo Buses grows to become a $1 million company in the next few years, each of these aspects will become important.”