Asia MotorWorks (AMW), India’s third largest heavy commercial vehicle manufacturer, has entered into an agreement with MyTVS under which AMW customers would obtain service at MyTVS outlets across the country. The agreement which covers all AMW haulage and tractor models operating on Indian roads came into effect from April 1.
With this agreement signed between the two on March 19, AMW gains access to MyTVS’ vast service network with 1,157 outlets spread across 763 locations. The services to be provided include minor repair jobs that would allow the vehicle to continue on its journey until it reaches an AMW authorized service outlet.
MyTVS is part of the TVS Group and offers multi-brand car services and emergency breakdown assistance for mechanical and electrical faults. It also offers ambulances, cabs, winch and towing services as well as legal co-ordination assistance. This is its first initiative for trucks in association with AMW.
The agreement also includes plans to expand this reach to more MyTVS outlets in the future. AMW would also be using these outlets to sell its spare parts, which would add to customer convenience and enhance vehicle uptime.