Pasco motors, a trend-setter in vehicle dealership

Rated No.1 in Tata Motors’ MIPFV assessment

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In the highly competitive environment, managing a dealership of vehicles is indeed a great challenge not only in India but also the world over. Though many dealerships have come up all over India, only a few have been able to succeed and sustain in achieving their goal. Also, most of the dealerships have been opened with the primary motive of profit making, with only a few maintaining their focus on customer-friendly service.

Keeping customers as its primary business focus, the Pasco Group started its journey in 1967 with the sole objective of providing its customers with high standard of sales and support services in the automobile industry.

The Pasco Group is operating the passenger car business for Maruti Suzuki in Gurgaon (Sector – 18 & Sector – 50), Sohna, Tauru, Badkali & Punhana (Haryana) and Commercial Vehicle Business for Tata Motors in Chandigarh, Ropar (Punjab), Yamunanagar, Gurgaon, Faridabad (Haryana), Udaipur and Rajsamand in Rajasthan.

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Mr. Sanjay Passi, President and CEO, Pasco Group

Started in association with Tata Motors, Pasco is also a leading dealer of Tata commercial vehicles in North India, operating in Punjab, Chandigarh, Haryana and Rajasthan with 3S facilities (sales, service & spares) under the brand name of Pasco Motors with world-class showrooms and state-of-the-art workshops and bodyshops. The group management has also provided the best of training to its sales and service personnel, which has proved a major attraction for the company customers.

A trend-setter

During our recent visit to Pasco Motors’ world-class dealership facilities, we could observe that Pasco has really emerged a trend-setter. Each and every well-designed showroom facility provides a very good ambience not only for the new customers but also for their drivers who bring their vehicles for servicing. The amenities provided to the truck drivers of all its Tata Motors commercial dealerships have earned a very high reputation.

Today the Pasco Group has a dedicated team of 1,800 employees who are highly disciplined and well trained, and are professionals in their own respective field. For the financial year ended 2014-15, the group registered a total turnover of Rs. 1,800 crores.

Mr. Passi has also set a very ambitious target of selling more Tata commercial vehicles and create a new history. Pasco Motors sold 9,014 commercial vehicles in the financial year 2014-15 and its targeting retail of 15,000 commercial vehicles in the financial year 2015-16.

Pasco Motors is also India’s No.1 commercial vehicle dealer in the MIPFV assessment (manpower, infrastructure, process, finance, value), for two years in a row, as per a study of the entire dealerships covering all parametres.

A visionary leader

Most God fearing, philanthropist supporting various charities and humble in nature, Mr. Sanjay Passi, President and CEO of the Pasco Group, is a competent industry leader fully committed to customer satisfaction. He earned more clientele than profit as a result. A B.Com. (Hons.), Executive Program from Harvard Business School, he took over the reigns of the Pasco Group independently in 1989 as its Managing Director. He was appointed Honorary Consul General for the Republic of Latvia in New Delhi, with effect from November 27, 2007 to March 2014.

A multi-faceted personality, Mr. Passi is also a member of the Worldwide Entrepreneurs Organization – Delhi Chapter, member of the Worldwide Young President’s Organization – Delhi Chapter, FICCI and CII.

Mr. Passi also received the Aaykar Ratna Award in recognition of being the highest tax payer in the country in 1999 from Mr. Yashwant Sinha, the then Finance Minister of India. He was also presented the “Best Entrepreneur of the Year” Award in 1999 by Mr. Osamu Suzuki, Chairman and CEO, Suzuki Motor Corporation, Japan.

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Pasco Motors’ hi-tech workshop at Gurgaon on NH-8