Suraj Kumar Agrawal starts his day early, walking into his workshop with the same enthusiasm he had when he first entered the garage industry over a decade ago. At just 34, he is the proud owner of a well-established car service center, Raju Car Care, in Bhilai, where he and his team of eight mechanics cater to a steady flow of vehicles. From sedans to SUVs, Suraj ensures every car leaving his garage is in top condition. His passion for the work is evident in the way he personally oversees repairs, ensuring that every service meets his high standards.
Running a workshop is no easy task. Vehicles arrive with a range of issues—some routine, others complex. While engine and electrical problems are common, one challenge that frequently arises is battery failure. Over the years, Suraj has worked with multiple brands, but for the past seven years, he has trusted Tata Green Batteries. The decision wasn’t just about reliability; it was about the after-sales service and the trust built over time on the brand.
“The best thing about Tata Green Batteries is their commitment,” Suraj explains. “If I ever have an issue, they address it promptly in very quick time. Other brands delay or make things complicated, but with Tata, I know my customers won’t face problems.”
In a month, his workshop services nearly 200 cars, and battery-related issues account for a significant portion of them. Customers often seek his advice on battery selection, and Suraj confidently recommends Tata Green Batteries. “People don’t always realize how important a good battery is,” he says. “With modern cars relying heavily on electronics—navigation, Bluetooth, lighting—battery performance matters more than ever.”
His honesty and expertise have earned him customer loyalty. Many return specifically because they trust his judgment. “They ask me which battery is best. I tell them, ‘Tata is India’s No.1 brand, and it delivers.’ They listen because they know I won’t misguide them.”
Beyond just providing service, Suraj educates his customers. He explains the impact of high-power accessories on battery life and advises them on maintenance. His team follows the same approach, ensuring that every customer leaves informed and satisfied.
Despite the challenges—fluctuating market demands, increasing competition and the responsibility of managing a team—Suraj finds joy in his work. “When a customer leaves happily, knowing his car is running perfectly, that’s my biggest reward,” he says with a smile. His dedication to quality service, combined with the reliability of Tata Green Batteries, has made his workshop a trusted name in the community. And as long as cars need servicing, Suraj Kumar Agrawal will be there, ensuring every vehicle is road-ready with a battery that won’t let them down.