UPS has appointed Mr. Rachid Fergati as Managing Director for the Indian sub-continent, which includes India, Sri Lanka, Bangladesh, Nepal and Maldives. He is responsible for driving inclusive growth across these markets and overseeing operations in India.
Aged 38, Mr. Fergati is the youngest Managing Director for UPS in India and brings creative and innovative solutions to his new role leading the region in a demographic where India has more than 50% of its population below the age of 25 and more than 65% below the age of 35. Businesses started by younger generations looking to grow and scale in the current economy will benefit from his leadership in the region.
Mr. Fergati also brings extensive experience from the Middle East and European markets. Previously, he was the Country Manager for the Middle East, responsible for managing and growing the businesses in the UAE, Bahrain, Oman, Kuwait and Qatar. His focus on service delivery, customer satisfaction and a culture of innovation and precision delivered double-digit growth results. During his tenure, UPS launched operations in Kuwait, restructured the small package business and opened three new facilities in the UAE.
Like many in senior leadership positions at UPS, Mr. Fergati began his career with UPS at the age of 19 as a part-time sorter at the Lyon Air Hub in France in 1999. He was immediately recognized for his leadership and organizational skills and held operations and management roles in France and Belgium.
Now based in Mumbai, Mr. Fergati is fluent in French, Arabic and English and conversational in German.