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MOTORINDIA
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July 2012
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turing plant for trailers in Bangalore
to cater to our Southern customers.
We have plans to open four such
plants across the country over the
next 8-12 months and would look at
expanding capacity in these centres
as market needs evolve.
Q: A very important aspect
which differentiates the organized
and unorganized segment is after
sales service support. What is the
service infrastructure established
by Tranztar across India?
A: We are the only CV applica-
tions company to have a pan-India
service set-up, called ‘Tranztar
Seva’. This includes an independ-
ent network of Tranztar authorized
service centres in major tractor trail-
er hubs spread across the country.
We also have a separate team of
trained service personnel available
in these areas. Tranztar also offer its
customers a 24x7 toll free helpline,
which is a first in the CV applica-
tions industry in India.
Q: Have you introduced any
specific technologies in the tipper
and trailer segment, which are
very new to the Indian market,
such as air suspension systems,
ABS, etc.?
A: Yes, we have pioneered sev-
eral new technologies in Tippers
including new designs, very low
tare weight, light bodies with higher
strength, higher payloads, specific
design applications and quality
comparable to global standards.
Similarly for trailers, we have also
worked with air suspensions and
ABS. The market is slowly moving
towards advanced technology trail-
ers but the pace is still quite slow.
Our trailers are designed to offer
low tare weight, high payload ca-
pacity and the lowest TCO.
Q: As a fast growing player in
truck applications, how do you
see the future of trucking in India,
particularly the growth of appli-
cations and related technologies?
A: The CV applications indus-
try is clearly in a transformational
phase. Earlier people had neglected
this very important part of truck-
ing but things are changing and we
firmly believe that demand for mod-
ern applications will grow strongly
in the future. Tranztar will continue
to follow the best global practices to
offer our customers latest and high
quality solutions to their specific
problems.
Also with increasing regulation
the CV industry will require better
applications that offer greater value
for money, while confirming to new
legal and safety requirements. The
implementation of GST will also be
a very important step in the develop-
ment of this industry.
As a market leader we would be
offering several new technologies
many of which are already available
globally. I can assure you that Tranz-
tar would be at the forefront in devel-
oping this industry in India and strive
to move it up to global standards.
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