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MOTORINDIA
l
May 2012
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er in innumerable combina-
tions.
The key concepts, then as
well as today, are: standard-
ised interfaces, few compo-
nents and carefully defined
steps for each line of compo-
nents. This yields a specifi-
cation system with immense
variability, few components
and as many shared parts as
possible.
In 1980 when Scania un-
veiled the 2-series, or GPRT
range, it was regarded as a
major technical success. For
the first time, Scania presented
an entire commercial vehicle
model range largely based on
modules.
The modular philosophy not
only means that vehicles can be tai-
lored to the needs of individual cus-
tomers. It has also been an important
factor for product development at
Scania. Each individual component,
such as the engine, transmission,
frame, cab and axles, can be further
refined independently of other com-
ponents. Improvements are intro-
duced continuously as soon as they
have been thoroughly tested, always
giving customers access to the latest
execution.
Scania’s business model must
not be confused with standardisa-
tion. The objective is to tailor solu-
tions for each one of their custom-
ers. Modularisation begins and ends
with the customer. Every vehicle
delivered is specifically put together
with an eye to a unique customer’s
driving pattern, industry, legal envi-
ronment, topography and climate.
By choosing Scania, custom-
ers get more than a premium grade
vehicle. They also get an array of
tailor-made services solutions de-
signed to keep their business mov-
ing forward. Scania has a reputation
for delivering maximum uptime,
making ownership an even more
enjoyable and profitable experience.
Scania can do everything to put you
in the lead and keep you there, by
offering outstanding services related
to your vehicle as well as business-
oriented solutions such as financing
and fleet management.
To support its customers in the
best possible way, Scania is using
its many service concepts to com-
plement the multi-million possibili-
ties built into its modular product
system and tailor solutions for tradi-
tional as well as new requirements:
Repairs and maintenance are
provided through a growing global
network of more than 1,600 work-
shops with 14,000 dedicated serv-
ice technicians). This ensures that
irrespective of where the customer
is located in, the same quality stand-
ards and professionalism are offered
by Scania. Many of Scania work-
shops offer extended working hours,
which helps maximise the uptime.
Scania parts are designed for high
quality, a long service life and a
perfect fit minimizing downtime
and maximizing value, and every
part comes with a borderless war-
ranty. Because Scania has one of the
most advanced logistics systems in
the world, the workshops can offer
high availability of every one of the
65,000 parts in the inventory, not
just frequently ordered parts.
Scania fleet management, a set of
computer-based services, connects
the customer to the fleet via satel-
lite, wherever it may be. An array of
applications provides access to in-
expert article